Privacy Policy

1. Introduction
WiLeSo Ceramics (“we”, “us”) takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make online purchases.

2. Responsible Party
Wiktoria Lecznar-Sowa
Ferdinandstraße 29
47533 Kleve, Germany
Email: wikaleso@gmail.com

3. Personal Data We Collect
We collect personal data that you voluntarily provide to us, including:

  • Name, email address, and phone number when you contact us

  • Billing information when you make a purchase

  • Payment information processed securely by Squarespace

4. Purpose of Data Processing
We use your personal data to:

  • Process and fulfill your orders (for in-person pickup)

  • Respond to inquiries or requests

  • Communicate important updates regarding your purchase

  • Comply with legal obligations

5. Payment Processing
All payments on our website are handled securely through Squarespace Commerce. We do not store credit card details on our servers. Payment data is processed according to Squarespace’s privacy and security policies.

6. Legal Basis
Data processing is based on:

  • Your consent (when submitting forms)

  • Performance of a contract (order fulfillment)

  • Legal obligations (tax, accounting)

7. Data Sharing
We may share your information with:

  • Squarespace, for payment processing and order management

  • Authorities when legally required

We do not sell your data to third parties.

8. Cookies & Tracking
Our website may use cookies and third-party services to:

  • Process payments securely (Squarespace Commerce)

  • Improve website functionality and user experience

  • Track basic visitor statistics (optional analytics)

You can manage cookies in your browser settings.

9. Data Storage
Your personal information is stored securely and only as long as necessary for order processing and legal compliance.

10. Your Rights
You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

To exercise these rights, contact: wikaleso@gmail.com

11. Updates
We may update this Privacy Policy as needed. Please review it periodically.

Last updated: 03 March 2026